Frequently Asked Questions

Will my Audi Approved :plus purchase come with car warranty?

Answer

Yes, all Audi Approved :plus vehicles come with at least 12 months of warranty. The warranty period will depend on the vehicle's registration year.

Will the condition of an Audi Approved :plus vehicle be like 'brand new'?

Answer

All Audi Approved :plus vehicles undergo a comprehensive 110-point check system put in place to be inspected and certified by Audi technicians. Plus, all repairs will be done with Audi Genuine Parts, when necessary. However, please note that all pre-owned vehicles will definitely have wear and tear. For peace of mind, all customers are welcome and encouraged to head down to the Audi Approved :plus Centre for a viewing on their model of interest, before committing to a purchase online.

Can I request for a test drive?

Answer

Customers will be able to test drive the unit they had successfully reserved.

I don’t have a credit card, can I still purchase a vehicle online?

Answer

Unfortunately, no. A $3,000 deposit is required to confirm your order. The deposit will be transacted via credit card on our site.

Can I get a refund after submitting my order?

Answer

No refunds will be made after successfully placing a deposit. Deposit will only be refundable if the Audi purchased is no longer in stock. In the case of a refund, it will be processed within 10 working days. You will be notified on the details of your refund via email. Thereafter, your refund will be credited back to your credit card within the next 3 to 30 working days, depending on your credit card issuing bank.

Will I be able to trade in my existing car with you?

Answer

Yes. Once you have selected the vehicle of interest, please enter the trade-in details. Else, after your online purchase, your Sales Executive will reach out to you. Kindly provide your car registration number and estimated mileage for us to provide a competitive quote.

What are the financing and insurance options available for my purchase?

Answer

Please reach out to us at 6836 5223 for more details on the available options. They will be able to advise you based on your requirements and needs.

What other costs are there to the purchase?

Answer

There will be a $25 transfer fee payable to LTA. In addition, based the nature on the purchase – if there is a need to engage LTA's services (e.g. retention of vehicle registration number), there will be other miscellaneous costs involved.